Business Suite vs Salesforce
Salesforce is the industry giant, but its complexity and cost put it out of reach for most sales teams. Serret delivers the same AI-powered capabilities at a fraction of the cost, with zero implementation fees.
Lower implementation cost
Faster deployment
Full AI features included
Cost Calculator
See how much you could save
Salesforce
Serrét Business Suite
Credited to your subscription on 12–24 mo. contract
Self-setup also available at no cost
You save: $33,862/year(74%)
Feature Comparison
Feature by feature
| Feature | Serrét Business Suite | Salesforce |
|---|---|---|
| Contact management | ||
| Pipeline visualisation | ||
| Lead scoring | Enterprise+ | |
| Custom objects | Enterprise+ | |
| Mobile app | ||
| AI call briefings | Einstein 1 ($550) | |
| Smart suggestions | Einstein 1 ($550) | |
| Workflow automation | ||
| Email sequences | Add-on | |
| Mental health tools | ||
| Guided breathing exercises | ||
| Sales burnout prevention | ||
| Team wellness dashboard | ||
| Setup time | Days | 3-12 months |
| Implementation fee | Free (Guided DIY) | $25,000+ |
| Training included | Extra cost | |
| Data migration help | Consultant required | |
The Math
What you'd pay separately
With Serret
$119/user/mo
The Honest Take
When to choose what
Choose Salesforce if…
- You need deep enterprise customisation with custom code
- Your team already has Salesforce expertise and admin staff
- You require specific AppExchange integrations
- You have a dedicated IT team to manage the platform
- Budget is not a primary concern
Choose Serret if…
- You want AI features without paying $550/user/month
- You need to be live in days, not months
- You care about your sales team's mental health
- You want one platform instead of stitching together five tools
- You want predictable pricing with no hidden costs
Their strengths
- •Largest CRM ecosystem with thousands of integrations
- •Deep enterprise customisation with Apex and Lightning
- •Extensive AppExchange marketplace
- •Industry-leading market share and brand recognition
- •Comprehensive reporting and analytics (Tableau)
Our strengths
- •AI features included at every tier, not a $550 add-on
- •Zero implementation fees vs $25K+ typical Salesforce deployment
- •Deploys in days instead of months
- •Built-in wellness tools that reduce sales burnout
- •All-in-one platform: CRM + engagement + docs + wellness
FAQ
Common questions
Can Serret replace Salesforce for my team?
For most sales teams, yes. Serret covers CRM, AI, sales engagement, document generation, and wellness in one platform. However, if you rely heavily on custom Apex code, specific AppExchange integrations, or deep enterprise customisation, Salesforce may still be the better fit.
How does Serret's AI compare to Salesforce Einstein?
Serret's Atlas AI is included at the Standard tier ($119/user/month). Salesforce requires the Einstein 1 tier at $550/user/month for comparable AI features. Atlas provides real-time call briefings, smart suggestions, and AI-powered insights without the premium price tag.
What about data migration from Salesforce?
Serret offers free Guided DIY migration with documentation and async support, or you can choose our Accelerator program for hands-on migration assistance. Most teams complete the transition within a week.
Does Serret integrate with other tools?
Yes. Serret integrates with major email providers, calendar systems, diallers, and business tools. While our ecosystem is smaller than Salesforce's AppExchange, we include natively what most teams need separate apps for.
What if we outgrow Serret?
Serret supports teams up to 500 users per tier. For larger deployments, our Premium tier includes custom integrations and advanced analytics. We're built for scaling sales teams, not just small startups.
Ready to switch from Salesforce?
Book a free discovery call. We'll show you exactly how Serrét replaces Salesforce — and what you'll save.