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The Serrét Blog

Practical insights for sales teams who want to sell more and burn out less. No fluff, no buzzwords — just what works.

Sales Tips

The 80/20 Rule of Sales: Why Top Performers Talk Less

Top-performing salespeople don’t win by talking more — they win by listening better. Discover the data behind the 80/20 listening rule, why most sales teams get it wrong, and how tools built around listening (not typing) unlock higher close rates, faster cycles, and happier customers.

Jamie-Karl Serrét·30 January 2026·1 min read

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